b888 Privacy Policy

This Privacy Policy applies to b888, accessible at b888.lt ("the Platform"). It describes how b888 ("we", "us", "our") collects, uses, stores, and discloses personal information relating to players and visitors ("you") who register or interact with the Platform.

This policy should be read alongside our Terms and Conditions and our Responsible Gaming guidelines. Together, these documents make up the full agreement between you and b888.

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the Platform after any update means you accept the revised policy.

We collect personal information in the following ways:

Information you give us directly:

• Registration details — your name, date of birth, email address, and mobile number.
• KYC documents — a Philippine government-issued ID and any supporting identity verification documents we request.
• Payment information — details needed to process deposits and withdrawals in Philippine Peso, including your GCash account number, Maya account, or Philippine bank account details. Full payment card or banking credentials are not stored on our servers.
• Support correspondence — messages, complaints, or queries you send to our support team.

Information collected automatically:

• Device and browser information — device type, operating system, browser version, and screen resolution.
• IP address and approximate location — used to confirm you are accessing the Platform from the Philippines.
• Usage data — pages visited, game sessions played, bet history, and session duration.
• Cookies and similar technologies — used to maintain your login session, remember preferences, and support platform performance. See Section 9 for details.

We use the personal information we collect for the following purposes:

• Account management — to create, verify, and maintain your b888 account, including KYC verification and OTP-based login.
• Transaction processing — to handle deposits and withdrawals in PHP via your chosen payment channel (GCash, Maya, or Philippine bank transfer).
• Platform operation — to deliver game sessions across slots, fish games, eBingo, sports betting, and live casino, and to record your gameplay and betting history.
• Security and fraud prevention — to detect and investigate suspicious activity, enforce our Terms and Conditions, and prevent money laundering or underage play.
• Customer support — to respond to your queries, complaints, and requests.
• Legal compliance — to meet obligations under applicable Philippine laws, including data retention and anti-money laundering requirements.
• Platform improvement — to analyse usage patterns and fix technical issues so we can deliver a better experience.
• Responsible gaming — to monitor gameplay for signs of problem gambling and to support the responsible gaming tools available in your account settings.

We do not use your personal information for automated decision-making that produces legal effects on you without human review.

b888 processes your personal data on the following legal grounds:

• Contractual necessity — processing required to provide the services you signed up for, including account creation, deposits, and gameplay.
• Legal obligation — processing required to comply with applicable laws, including identity verification, anti-money laundering checks, and data retention rules.
• Legitimate interests — processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent — where we rely on your consent (for example, for optional communications), you may withdraw that consent at any time by contacting us at [email protected].

b888 does not sell your personal information. We may share your data with the following categories of recipients only where necessary:

All third-party service providers who process data on our behalf are bound by data processing agreements that require them to handle your information securely and only for the purposes we specify.

b888 retains your personal information for as long as your account is active and for such additional period as is required by law or legitimate business need. Specifically:

• Account data — retained for the duration of your account and for a minimum of five years after account closure, as required for anti-money laundering compliance.
• Transaction records — retained for a minimum of five years from the date of each transaction.
• KYC documents — retained for the period required by applicable Philippine law after account closure.
• Support correspondence — retained for up to three years from the date of your last interaction with our support team.

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you.

As a player based in the Philippines, you have the following rights over your personal data held by b888:

• Right to access — you may request a copy of the personal information we hold about you.
• Right to correction — you may ask us to correct any personal information that is inaccurate or incomplete.
• Right to erasure — you may request deletion of your personal data, subject to our legal retention obligations.
• Right to object — you may object to certain types of processing, including processing based on legitimate interests.
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to data portability — you may request your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable timeframe. In some cases, we may need to verify your identity before acting on a request.

b888 applies technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. These include:

• SSL (Secure Sockets Layer) encryption on all data transmitted between your device and our servers.
• OTP (one-time password) verification for account login and sensitive account actions.
• Access controls that restrict which staff members can view personal data, based on their role.
• Regular security reviews of platform infrastructure and data handling processes.

While we take these precautions seriously, no online platform can guarantee absolute security. You also play a role in keeping your account safe — choose a strong, unique password and do not share your login credentials with anyone. If you suspect your account has been compromised, contact us immediately at [email protected].

b888 uses cookies and similar technologies to support the operation of the Platform. Cookies are small text files placed on your device when you visit a website. We use them for the following purposes:

• Session cookies — to keep you logged in during your visit and maintain your account state across pages.
• Preference cookies — to remember settings such as your preferred game view or notification preferences.
• Analytics cookies — to understand how players navigate the platform so we can identify and fix usability issues.
• Security cookies — to help detect and prevent fraudulent activity, such as session hijacking.

b888 does not use third-party advertising or cross-site tracking cookies. You can control cookie behaviour through your browser settings, but disabling certain cookies may affect the functionality of the Platform, including your ability to stay logged in.

b888 is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Age is verified as part of the KYC process using a valid Philippine government-issued ID.

If we become aware that a user under 21 has registered an account, we will suspend that account immediately, delete any associated personal data that we are not legally required to retain, and void any transactions associated with the account.

If you believe a minor has created an account on b888, please notify us at [email protected] so we can take immediate action.

We may update this Privacy Policy periodically to reflect changes in how we operate, changes in technology, or updates to applicable law. When we make material changes, we will post a notice on the Platform and, where appropriate, notify you via your registered contact information.

The updated policy will take effect from the date shown at the top of the page. If you do not agree with any changes, you may request account closure by contacting us at [email protected].

If you have questions, concerns, or requests relating to this Privacy Policy or how b888 handles your personal data, please reach out to our support team:

Email: [email protected]

We aim to acknowledge all privacy-related enquiries promptly and to resolve them within a reasonable period. For requests to exercise your data rights (Section 7), we will respond within 30 days.